Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since


Phone: (913) 381-1920 PO Box 8296, Prairie Village, KS 66208 http://www.eUndies.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers online retail sales of sleepwear and undergarments for women and juniors.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that eUndies.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for eUndies.com include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on eUndies.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 10, 2007 Business started: 03/01/2004 in KS Business started locally: 03/01/2004 Business incorporated 03/16/2004 in KS
Type of Entity


Business Management
Ms. Sandra Nelson, CEO Ms. Shauna Estes, Secretary
Contact Information
Customer Contact: Ms. Shauna Estes, Secretary
Principal: Ms. Sandra Nelson, CEO
Business Category


Products & Services

eUndies.com sells the following brand(s): Boxercraft, iCollection, Icy Hot, Matisse, Rene Rofe, Teri Lingerie, Vision Lingerie, Youmita

eUndies.com offers the following product(s): Women's undies, tank tops and T-shirts

Method(s) of Payment
Mastercard, Visa and American Express
Refund and Exchange Policy
Returns are accepted provided they meet the following conditions:

Return shipment is received within 30 Days of the original purchase date
Merchandise is returned in new, unworn condition.

A copy of your order invoice is included with your return.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.