Eckard's Home Improvement

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BBB Accreditation BBB Rating Business Contact and Profile Products and Services Business Management Additional Locations and Phone Numbers Licensing Customer Complaint History

Government Actions Advertising Review Industry Tips BBB Copyright and Reporting Policy

BBB Accreditation

BBB Rating

Based on BBB files, this business has a BBB Rating of A on a scale from A+ to F.

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Products and Services

Retail home center and installation services.

Business Management

Additional company management personnel include:

Erin Maddox - Partner

Additional Locations and Phone Numbers

Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 1 complaint about this company in the last 36 months, our standard reporting period. Of the total of 1 complaint closed in 36 months, 1 was closed in the last year.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Industry Tips

Hiring a Home Improvement

A home renovation project can be a taxing experience, but there are ways to prepare for it and reduce the chaos. The Better Business Bureau offers the following tips to help you find a home remodeling contractor who's up to the challenge.
Choosing the right contractor is the most important step in preparing for a major or minor renovation. Ask friends, relatives and business associates for recommendations. Be sure to obtain written estimates from at least three contractors. The estimates should all be based on the same building specifications, quality of materials, labor and time needed to complete the project. Be certain you understand the reasons for any variations in the prices. Don't automatically choose the lowest estimate.
Ask for a list of previous clients for reference and call the clients to ask about the quality of work performed. If possible, go look at the contractor's completed work. Also, contact your local BBB to determine how long the company has been in business and if any complaints have been filed against it.
In addition, determine which agency in your area grants licenses to contractors and check with that office to be sure the contractor is licensed and/or bonded, if required. Remember, a bond may protect you against substandard work that doesn't comply with building codes; however, it may not protect you if the contractor does not complete the job.
Another important matter to consider is insurance coverage. Ask the contractor if the company is insured against claims covering worker's compensation, property damage, and personal liability in case of an accident. Then call to verify the contractor's insurance coverage after obtaining the name of the carrier and agency.
For a large remodeling job that involves several subcontractors and a large financial commitment, you should protect yourself from liens against your home in the event the primary contractor doesn't pay the subcontractor or the suppliers. You may do this by adding a release-of-lien clause to the contract or by placing your payments in an escrow account until the work is completed.
Before you sign a final contract, be sure it specifies the schedule for releasing payments to the contractor and that all oral promises are also included in the written contract. Be suspicious if you're asked to pay for the entire job in advance. The down payment should be no more than one-third of the total contract price. And don't sign a completion certificate for the job until after it has been inspected by local building authorities and properly completed according to the contract.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.

ID: 99122716
Report as of November 22, 2009 03:30
Copyright^© 2009 Better Business Bureau