BBB Business Review

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BBB Accredited Business since

Town & Country Heating and Air Conditioning Company, LLC

Phone: (913) 649-8696 View Additional Phone Numbers 14128 W 107th St, Lenexa, KS 66215 http://www.townandcountrypros.com


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Description

Heating and air conditioning company serving Kansas and Missouri. Company states they provide client-focused and comprehensive service to meet challenging indoor climate and air quality needs specializing in Heating & cooling installation; Heating & cooling repairs; Heating & cooling maintenance; Attic insulation; Indoor air quality; Steam and hot water boiler service & replacement.  Company states they offer a no-obligation consultation, HVAC repair or indoor air quality assessment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Town & Country Heating and Air Conditioning Company, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Town & Country Heating and Air Conditioning Company, LLC include:

  • Length of time business has been operating

Factors that raised the rating for Town & Country Heating and Air Conditioning Company, LLC include:

  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Town & Country Heating and Air Conditioning Company, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 18, 2013 Business started: 11/01/2012 in KS Business incorporated 11/09/2012 in KS
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Owen Faulkner, Owner
Contact Information
Principal: Mr. Owen Faulkner, Owner
Business Category

HEATING & AIR CONDITIONING HEATING CONTRACTORS INSULATION CONTRACTORS AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING CONTRACTORS & SYSTEMS BOILERS-NEW & USED BOILERS-REPAIR & CLEANING FURNACE SALES & SERVICE

Products & Services

Town & Country Heating and Air Conditioning Company, LLC sells the following brand(s): Armstrong Air, Lennox, York & American Standard. Lennox Mini-Split

Town & Country Heating and Air Conditioning Company, LLC offers the following product(s): Furnace, air conditioners, mini-splits, steam and hot water boilers.

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Check, all Credit Card Cards, financing
Alternate Business Names
Town & Country Heating and Cooling Co.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.