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Find a Location

KB Plumbing, Heating & Cooling, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforKB Plumbing, Heating & Cooling, Inc.

    Plumber
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 01/31/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Plumbing, Heating, Cooling and Electrical Service Repair and Replacement

    Business Details

    Location of This Business
    5621 Foxridge Dr, Mission, KS 66202-4522
    BBB File Opened:
    5/16/1991
    Years in Business:
    37
    Business Started:
    7/17/1986
    Business Started Locally:
    7/17/1986
    Type of Entity:
    Corporation
    Alternate Business Name
    • KB Complete, Inc.
    • KB Complete Plumbing Heating & Cooling
    Business Management
    • Mr. Tyler Hines, General Manager
    Contact Information

    Customer Contact

    • Mr. Tyler Hines, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Bought a service plan for both AC and Heat, used the heat tuneup, had troubles with KB Complete before I could use the AC tuneup. Asked for a refund of the AC portion, they haven't processed my refund, instead the want to send me a small portion of the refund only
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patrick S

    5 stars

    10/24/2023

    Have used KB Complete for many issues over the years. Today Rick did an outstanding job replacing an aging/dysfunctional toilet. He showed up a few minutes early (8 am appmt.) which is kind of rare these days. Pleasant, knowledgeable and very careful. Great job!!!

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

    BBB reports on known marketplace practices.

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