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BBB Accredited Business since

AB May Company

Phone: (913) 383-2222 Fax: (913) 383-1081 View Additional Phone Numbers 7100 E 50th st., Kansas City, MO 64129 http://www.abmay.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

In addition to heating and cooling, the company also does plumbing, electrical, appliance repair, replacement windows, duct cleaning, insulation and offer home warranties.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that AB May Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AB May Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 16 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

16 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 4
Problems with Product/Service 8
Total Closed Complaints 16

Customer Reviews Summary Read customer reviews

11 Customer Reviews on AB May Company
Customer Experience Total Customer Reviews
Positive Experience 8
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 11

Additional Information

BBB file opened: March 01, 1962 Business started: 09/01/1958 in KS Business started locally: 09/01/1958 Business incorporated 11/12/1998 in KS
Type of Entity

Corporation

Business Management
Mr. Glen Posladek, President Ms. Susan Sarno, Customer Service Manager
Contact Information
Principal: Mr. Glen Posladek, President
Customer Contact: Ms. Susan Sarno, Customer Service Manager
Business Category

HEATING & AIR CONDITIONING HEATING CONTRACTORS HOME WARRANTY PLANS INSULATION CONTRACTORS PLUMBING CONTRACTORS WINDOWS - INSTALLATION/SERVICE AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING CONTRACTORS & SYSTEMS APPLIANCES-MAJOR-Service & Repair ELECTRIC CONTRACTORS FURNACE SALES & SERVICE

Alternate Business Names
A B May Sales & Service Co Inc
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.