BBB Business Review

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This business is not BBB accredited.

Advanced LipoDissolve Center

Additional Locations

Phone: (314) 743-5548 Fax: (314) 743-5586 View Additional Phone Numbers Medical Plaza Bldg 2  10777 Nall Ave, Ste. 100, Overland Park, KS 66211 View Additional Email Addresses View Additional Web Addresses ! There is an alert on Advanced LipoDissolve Center !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Advanced LipoDissolve Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 08, 2006
Business Management
Rob Semaan, CEO Jamie Baker
Contact Information
Customer Contact: Jamie Baker
Principal: Rob Semaan, CEO
Business Category


Alternate Business Names
Out of Business

More information posted by the company on its website: St. Louis, MO, Dec. 14, 2007 - Rob Semaan, chief executive officer of fig., said Friday that, since closing its doors a week ago laying off all employees, a small group of dedicated former fig. employees has stuck around volunteering their time in an effort to assist patients, former fig. staff and vendors deal with the unfortunate consequences of the company's closure. In addition to preparing for the bankruptcy filing which is expected to occur next week, the group is working on a plan to help patients who were in the process of being treated when the company closed its doors. Patients who used CareCredit as a payment option to finance treatment with fig., and who may have a question related to their account, are encouraged to follow the dispute resolution process outlined on their CareCredit billing statement. This preserves the accountholder's rights under the Fair Credit Billing Act. In cases where money was paid for services not received, consumers may file a claim against fig through the bankruptcy process to seek to recover the appropriate amount. Further details will be made available next week. In terms of assisting former employees during the transition, the group's efforts this week included setting up an 800 number for employees to check on the status of their compensation and benefits and confirming that health, dental and life insurances plans stay in effect until the end of the year. Former fig. employees can call 1-866-973-4344 to stay abreast of the latest information. Updates will also be made available on .fig's Web site,

Out of Business

The company has posted the following on its website, "We are sorry to report that, due to economic conditions beyond our control, fig. ceased operations on December 7, 2007. The company closed the doors of 17 of its 18 centers around the country. The only center that will remain open is the Costa Mesa, CA facility, which is an independently owned and operated center. The company is currently consulting with counsel and will likely seek legal relief under the bankruptcy code to ensure it preserves all options including the ability to reorganize and continue operations. Current patients undergoing treatment will be contacted by the company regarding continued treatment options or making a refund claim. Please check this web site for the latest information."


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.