BBB Business Review
This Business is not BBB accredited
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Online and catalog sales of gifts and novelties including antique replica home decor, collectibles, furniture, apparel, jewerly, and paper products.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Victorian Trading Company include:
- 31 complaints filed against business
Factors that raised the rating for Victorian Trading Company include:
- Length of time business has been operating.
- Response to 31 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||21|
|Total Closed Complaints||31|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Randy Rolston, President Ms. Heather McCoskey, CFO Mr. Giovanna Orozco, Call Center Manager
GIFT SHOPS GREETING CARDS-RETAIL INTERNET SHOPPING SERVICES MAIL ORDER & CATALOG SHOPPING PAPER PRODUCTS STATIONARY, CARD & GIFT STORES
Hours of Operation
|M||:||8:00 AM - 4:00 PM|
|T||:||8:00 AM - 4:00 PM|
|W||:||8:00 AM - 4:00 PM|
|Th||:||8:00 AM - 4:00 PM|
|F||:||8:00 AM - 4:00 PM|