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This business is not BBB accredited.

Mission Repair, LLC

Phone: (844) 459-0105 Fax: (913) 948-6991 9214 Marshall Dr, Lenexa, KS 66215 View Additional Email Addresses http://www.missionrepair.com


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Description

This company offers nationwide and local mail-in and walk-in service and repair of ipods, iphones, tablets, computers and many other hand-held electronics.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Mission Repair, LLC include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Mission Repair, LLC include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

37 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 1
Problems with Product/Service 33
Total Closed Complaints 37

Customer Reviews Summary Read customer reviews

1 Customer Review on Mission Repair, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: September 19, 2008 Business started: 04/01/2008 in KS Business started locally: 04/01/2008 Business incorporated 04/01/2008 in KS
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ryan Arter, President Mr. Lennie Martin, Adminstrative Manager
Contact Information
Principal: Mr. Ryan Arter, President
Business Category

ELECTRONIC EQUIPMENT & SUPPLIERS-SERVICE/REPAIR TELEPHONE EQUIPMENT & SYSTEMS SERVICE & REPAIR AUDIO-VISUAL EQUIPMENT-SERVICE & REPAIR CELLULAR TELEPHONE SERVICE COMPUTERS-SERVICE & REPAIR COMPUTERS-SUPLS/PARTS/SERVICE

Alternate Business Names
Mission Repair Services
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.