BBB Business Review

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BBB Accredited Business since

Moser Contracting

Phone: (913) 890-3688 View Additional Phone Numbers 4225 W 107th St, Ste. 70007, Overland Park, KS 66207 http://www.gorockkc.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Decorative Concrete - Stamp Concrete - Concrete Overlayments - Decorative Concrete Floors - Polished Concrete - Acid Concrete Staining - Concrete Sealing - Epoxy Treatments - Protective Floor Treatments - Concrete "Repair" - Concrete Cleaning - Concrete "Re-purposing" - Concrete Pool Decks - New Deck Construction - Deck Maintenance - Fence Maintenance - Deck Staining - Fence Staining - Install. Maintain. Improve. Wood. Concrete


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Moser Contracting meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Moser Contracting include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Moser Contracting
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 21, 2007 Business started: 06/27/2005 in KS Business started locally: 06/27/2005 Business under new ownership as of: 03/01/2012 Business incorporated 06/27/2005 in KS
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Jana Moser, Owner Operator Mr. Patrick Moser, Owner/Operator
Contact Information
Principal: Ms. Jana Moser, Owner Operator
Principal: Mr. Patrick Moser, Owner/Operator
Business Category

CONCRETE CONTRACTORS CONCRETE CURING & TREATING MATERIALS DECK CLEANING & SEALING FENCE STAINING PATIO & DECK BUILDERS CONCRETE - STAMPED & DECORATIVE

Method(s) of Payment
Cash, Check, Credit Cards
Alternate Business Names
PHM Contracting, Inc. Rock KC Sealwize of Kansas City
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.