BBB Business Review
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Third party asset services. The services consist of collecting, accounting for and posting all payments received with respect to the serviced contracts,responding to customer inquiries, investigating delinquencies, communicating with obligors, arranging for the repossession and liquidation of collateral when necessary, and generally, monitoring each receivable and related collateral. SST maintains data processing and management information systems to suport its servicing activities.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Systems & Services Technologies include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 109 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||19|
|Total Closed Complaints||109|
Additional Complaint Information
The process of collecting and repossessing vehicles is by its very nature adversarial.
Type of Entity
Business ManagementJonathan Pike, Vice President
COLLECTION AGENCIES LOANS BUSINESS SERVICES (GENERAL)
Alternate Business NamesColumbus Bank & Trust CYGNET/SST NCO Financial Systems S S T SST Inc. Tempest Recovery Services Inc TRS Inc
Additional Tradenames, Addresses & Phone Numbers
SST conducts its servicing activities from its headquarters location in St. Joseph, Missouri and from its branch facility in Joplin, Missouri.