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Systems & Services Technologies

Additional Locations

Phone: (800) 392-8308 Fax: (866) 466-3151 View Additional Phone Numbers 4315 Pickett Rd, Saint Joseph, MO 64503 http://www.sst-mo.com

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Description

Third party asset services. The services consist of collecting, accounting for and posting all payments received with respect to the serviced contracts,responding to customer inquiries, investigating delinquencies, communicating with obligors, arranging for the repossession and liquidation of collateral when necessary, and generally, monitoring each receivable and related collateral. SST maintains data processing and management information systems to suport its servicing activities.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Systems & Services Technologies include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 112 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

112 complaints closed with BBB in last 3 years | 32 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 89
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 20
Total Closed Complaints 112

Additional Complaint Information

The process of collecting and repossessing vehicles is by its very nature adversarial.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Systems & Services Technologies
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: February 02, 1998 Business started: 01/01/1995 Business started locally: 01/01/1995
Type of Entity

Corporation

Business Management
Jonathan Pike, Vice President
Business Category

COLLECTION AGENCIES LOANS BUSINESS SERVICES (GENERAL)

Alternate Business Names
Best Egg Columbus Bank & Trust CYGNET/SST NCO Financial Systems S S T SST Inc. Tempest Recovery Services Inc TRS Inc
Additional Tradenames, Addresses & Phone Numbers

SST conducts its servicing activities from its headquarters location in St. Joseph, Missouri and from its branch facility in Joplin, Missouri.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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