Business ProfileforUMB Financial Corporation

I have been an account holder at UMB bank since I was a teenager. Now, it's becoming a massive regret that I have stayed with them for so long due to gross incompetence that could have me stuck living on the streets of a foreign country with no access to any of my funds. I filed my travel notices with them and embarked on my journey to Istanbul Turkey. During my trip I called to let them know I would be withdrawing a larger than normal amount of money for personal reasons. The representative assured me everything was good to go. It was not. I was only able to withdraw half of what I needed and my account was locked up. I got on the line with them again after that weekend and they said they were able to unlock my account after verifying some purchases, as they should. Nothing was abnormal except a dash pass purchase from **** **** (Which has happened in the past and I just go and ask for my money back) They transferred me to the dispute department and I explicitly asked if filing a dispute to get my money back would cancel my card number because I cannot have this card cancelled while I'm overseas or I won't be able to access ANY of my money. They assured me it wouldn't be a problem and that I would be able to get my money back while keeping this card number since I told them I do in fact have a door dash account but not a dash pass. Ever since that call my card has been locked and I have no access to my funds (Its been over a week). Ive been on the phone with their fraud department every day and each day a rep has said my card is unlocked. This is now my fourth straight day on the phone with them and I finally talked to a supervisor who has now informed me that my card has been cancelled and it's irreversible. Now I have to check out in the morning, it's still cold out here and I have no access to my funds. Im on the street because of this incompetence and I truly have no clue what to do. NEVER bank with this company. Their methods and practices are outdated.