BBB Business Review

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This business is not BBB accredited.

The Federal Savings Bank

Phone: (877) 788-3520 Fax: (913) 928-6189 View Additional Phone Numbers 7900 College Blvd, Overland Park, KS 66210

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The Federal Savings Bank provides residential home loan products specializing in lending to Veterans, first time home buyers, and Federal Housing Administration (FHA) home loans. In addition, the bank offers full service banking services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for The Federal Savings Bank. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for The Federal Savings Bank.

Additional Information

BBB file opened: June 12, 2012 Business started: 04/01/2011 in KS Business under new ownership as of: 04/01/2011
Type of Entity


Business Management
Steven Calk, Chairman Javier Ubarri, President John Calk, Vice Chairman Bruce Murphy, VP Deposit Operations Ryan Murphy, Compliance Manager James Slores, Director of Marketing
Contact Information
Principal: Steven Calk, Chairman
Customer Contact: Ryan Murphy, Compliance Manager
Principal: Javier Ubarri, President
Business Category


Business Management

The Federal Savings Bank grew out of Generations Bank, a thrift purchased on April 1, 2011 by brothers, Stephen and John Calk.  The bank was renamed The Federal Savings Bank on June 28, 2011 and changed from a thrift to a Federally Chartered National Bank on July 21, 2011. The Federal Savings Bank based in Overland Park, Kansas operates in all 50 states and maintains offices throughout the country. 


The Federal Savings Bank is a federal savings association chartered and regulated by the Office of the Comptroller of the Currency (OCC).  Charter NO. 716195. Certificate 35518. RSSD 2806877.

National Mortgage Licensing System & Registry (NMLS) ID NO. 411500


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.