BBB Accredited Business sinceFind a Location
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Full service banking solutions to both military and civilian clients. Products include checking, savings, certificate of deposits, IRAs, consumer loans, mortgages, commercial lending and more.
Request a Quote
A BBB Accredited Business since
BBB has determined that Academy Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Academy Bank include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 35 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||18|
|Total Closed Complaints||35|
Additional Complaint Information
Number of complaints listed above is a company-wide total involving all bank locations over the past 36 months. Academy Bank, Sun Bank and Southern Commerce Bank have several locations throughout Missouri, Kansas, and Colorado.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Don Giles, President Mr. Paul Holewinski, CEO Ms. Christina Berney, Customer Relations Manager
Related BusinessesArmed Forces Bank N.A.
BANKS FINANCIAL SERVICES LOANS LOANS-SMALL BUSINESS MORTGAGE AND ESCROW COMPANIES MORTGAGES REAL ESTATE LOANS
Service AreaAcademy Bank, Sun Bank and Southern Commerce Bank have branch locations in Missouri, Kansas and Colorado. Corporate office is located in Kansas City, Missouri.
Alternate Business NamesAcademy Bank Mid-West Academy Bank of Colorado Academy Bank, A Division of Armed Forces Bank N.A. Dickinson Financial Corporation Southern Commerce Bank Sun Bank
Dickinson Financial Corporation (DFC) is a family-owned financial institution based out of Kansas City, Missouri. DFC operates as Armed Forces Bank N.A., Academy Bank A Division of Armed Forces Bank N.A. (MO & KS), Academy Bank N.A. (CO), Sun Bank (AZ), and Southern Commerce Bank (FL).