Business ProfileforAssured Vehicle Protection

On 09/07 my vehicle was taken to the shop for transmission issues, hard shifting, not going over 60 mph. The shop contacted me immediately and said yes there are transmission issues this is what we found, they contacted AVP who approved my claim for $2600, which included a used transmission sourced by them for $700 plus any subsequent labor, or $2600 to be applied to the remanufactured unit provided by the shop. I approved the $700 unit, and the shop proceeded. Today 09/12 I received a call from the shop saying that “AVP” only approved $100 per hr of labor, and $1300 which in turn leaves me on the hook to pay $1600 out of pocket. This doesn’t make sense, nor is it fair to me the consumer as I am paying for this plan, on top of insurance, on top of a car payment, as well as the fact I purchased this car less than 1 year ago, this does not make sense. For me to be on the hook for paying almost $2000 out of pocket is ridiculous. This is completely ridiculous and unfair to every consumer, there are no protections, the hourly rate is low and being on the hook for paying almost $2000 when I have a car that was clearly ill maintained is disgusting behavior, and extremely predatory. I might as well purchase a new car if I have to pay $2000 for a repair on a 10 year old vehicle. Waste of my entire time, funds and time again.