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Find a Location

George's Imports Ltd has 1 locations, listed below.

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    Business ProfileforGeorge's Imports Ltd

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/1976

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    505 E 135th St, Kansas City, MO 64145-1415
    BBB File Opened:
    3/1/1985
    Years in Business:
    48
    Business Started:
    10/1/1975
    Business Started Locally:
    10/1/1975
    Accredited Since:
    5/1/1976
    Business Management
    • Mr. George Schaffner, Owner
    • Mr. Brad Schaffner
    Contact Information

    Principal

    • Mr. George Schaffner, Owner

    Customer Contact

    • Mr. Brad Schaffner
    Additional Contact Information

    Fax Numbers

    • (816) 361-2096
      Primary Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/30/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I originally went to Georges because of the reports and long-standing business that is known in the city. I was sad to find out that I was mistaken when I was taken advantage of and spent thousands over what would be fair and respectful. The manager **. at the store and I had discussed replacement on a love project of mine for months, going over things that it would need and he was willing to work with me if I found an engine. I Scheduled the repair at no certain urgency to the end date of the repair. I checked in and made sure things were going ok and supplied tires and needed parts. The price was discussed several times in the ballpark of 3-4k for the engine installation and wiring repair. I talk with the tech, he said that the wiring wasn't bad and that it shouldn't be a problem to get things running again with the harness I supplied. I felt very bait and switched when **. said that my bill would be $6000+ I was in shock as I was not expecting such a bill because we had already discussed the repair as around 4k then told me that was just for the engine install and the wiring was more on top of that and repeated talked over me and said, we talked about it, we talked about that. We never had. I felt trapped since they had my car and I didn't want a lien against it. So we made a payment plan to resolve the balance which they discounted down to 5900. When I picked up my car there was an oil leak which they refused to fix and claimed it was damaged before the engine replacement but this was never said to me while they were repairing it. I had to pay another 450 to get them to fix it. After reviewing the invoice it seemed I was charged full labor for jobs that normally would be next to none since the engine was already removed from the car. The full replacement of the engine suggested 18 hours of labor at the rate of 150/hr is 2700 and I was charged much more than that. They also told me they discounted their labor rate to 120 for me which is also false.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Midwest Plains

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