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          Shawnee Mission Kia has 1 locations, listed below.

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            Business ProfileShawnee Mission Kia

            New Car Dealers

            Contact Information

            7951 Shawnee Mission Pkwy

            Mission, KS 66202-3065

            Visit Website
            (913) 384-9100

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            7951 Shawnee Mission Pkwy, Mission, KS 66202-3065
            BBB File Opened:
            7/9/2001
            Years in Business:
            11
            Business Started:
            12/31/2012
            Business Started Locally:
            1/1/2013
            Additional Contact Information

            Fax Numbers

            • (913) 384-0314
              Other Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/15/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Took my car back in May to SM Kia and still hasn't been fixed. It is still under warranty, they said a warranty inspector had to come out before they could do anything, they said they had called the inspection company, but they didn't, they lied, I called them and set up the inspection. He came out today, Nov 14, 2023, I just called SM Kia and the kid told me somebody would call me tomorrow. They have had my car for two weeks and have done absolutely nothing. The $300.00 was for a cam sensor which was not the problem. I want my car fixed!
            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Dessirae J

            01/17/2024

            I was pre-approved for a car, then when I get there I was told what car I SHOULD get and the salesperson made me test drive a Van which I explained to him that I did not want a Van. I was told to wait around spent 3 hours there just to get told that my current vehicle was not worth trade in value. I was told someone was going to follow up with me on Monday which it was a holiday at that. I waited and just be getting around. Do not buy a car from them it is just a hassle.

            Shawnee Mission Kia Response

            01/18/2024

            Thank you for your feedback about your experience with us. I will use your case as a learning opportunity, so we can fix the issue in the future. We're sorry that we were unable to meet your expectations If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.
            Read 1 More Customer Review

            Local BBB

            BBB of Midwest Plains

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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