Business ProfileforOlathe Ford Lincoln

Called on a used RV second week of December. Was sent a PO on it on December 10th, then I placed a $500 deposit on December 12th to hold it. Was given a delivery appointment date of January 13th at 10am, per saleslady's (*** ********) request since they're very busy right now. I called the morning of January 2nd to see about moving delivery date up and was given a complete run around about how someone else is now in line for this RV and I don't really have claim to it. Been prepping for 3 weeks for arrival of RV, spent several thousands of dollars on accessories, storage, insurance, etc for it that I'm now stuck with. Dealer won't tell me yes or no, manager will not call me back, have not received a refund-- but I don't want a refund I want the RV I put a deposit on and have a PO on. Deposit was supposed to remove it from market, but I found them actively advertising it on Facebook 4 days after I sent my deposit. *** ******** has no idea what is going on and won't return calls or texts. The manager ***** ******** will not return calls. I want the RV I was sold or one just like it. They're dishonest and evasive. Something is strange about this deal, they claim I'm now second in line after 3 weeks and that another credit app was entered a day before my deposit was received, but I notified them December 15th I was a cash buyer and not financing. I'm not sure the RV is even sitting on their lot anymore and I think they're trying to dodge me, but they still have my money and have provided no answers on this situation. They've cost me several thousands of dollars on this transaction and I've never even gotten to drive this RV and they seem to have zero concern about it whatsoever. If this whole credit app story was legitimate, they should call that customer and tell him he's out of luck and that I already put a deposit down and it's no longer available. What they're doing makes no sense and isn't ethical.