Business ProfileforJeremy Franklin Mitsubishi of Kansas City

Jeremy Franklin Automotive, located at **** * **** *** ****** ***** ** *****, regarding their unethical business practices and instances of identity theft. I believe it is crucial to bring attention to the deceptive tactics employed by this dealership and the harm it has caused to me and potentially to other consumers. 09/27/22, I was misled by the dealership's advertisement, which stated that the vehicle I was interested in was selling for the Manufacturer's Suggested Retail Price (MSRP). Prior to my visit, I called to confirm the price and availability of the vehicle. The representative assured me that it was indeed available at MSRP. However, upon arrival, I was made to wait for an extended period before being shown a different vehicle. The salesperson insisted that I fill out extensive paperwork before allowing me to see the vehicle. Despite repeatedly reminding them of my PRE-APPROVAL from my personal bank and expressing my desire to see the car first, I was coerced into completing the paperwork. Once completing paperwork, I was shown a different, used vehicle with high mileage, rather than the new and unused one I had originally inquired about. Feeling manipulated and uncomfortable, I decided to leave the dealership. However, I later discovered that they had initiated over 30 unauthorized credit inquiries on my behalf, causing significant harm to my credit score. Furthermore, despite my requests to stop contacting me, I continue to receive emails urging me to purchase the vehicle. Additionally, Jeremy Franklin Automotive obtained my personal information, including my Social Security Number, and that of my spouse, who was not present at the dealership and did not sign any paperwork. This unauthorized collection of sensitive information raises concerns about potential identity theft and misuse of our data. I believe these actions constitute unethical business practices, false advertising, bait-and-switch tactics, identity theft, and unauthorized credit checks.