Business ProfileforBaron BMW

11/23/2022 $1100.00 (plus) Baron BMW was supposed to service to my vehicle because I schedule an appointment. I needed an oil change. I also had a concern because my seatbelt light was on for no apparent reason. My dispute is that Baron kept my car for 2 days, did not provide a rental, and now my brake light is on. I was sent an inspection report about my car. I approved the concerns that were "needs immediate attention", which included the back brakes. After I approved the concerns, I was told I would be able to pick my car up in the morning. When I asked when I could pick my car up, the service advisor told me the brake light would not go off. He told me that the front brakes needed to be replaced too. I was confused because that were not listed as needing immediate attention. He stated the front would be about $800 more dollars. I would not approve the new request. He said I could come and get the vehicle but the brake light would be on. I stated that when I dropped off the vehicle the brake light was not on. Why is the brake light on now? He could not clearly explain why the light was now on or why I needed to pay an additional $800 to get the front. brakes fixed. Before paying I asked him did I receiving 10% off for bringing my car in the afternoon. He said he forgot to take it off. Next he told me he could not take the 10% off of everything because I had received a discount on my brakes. He did provide a partial discount. My final issue- I explained that I would be trading my car in in about a year, therefore I did not want to be in the oil change program. He said he had already enrolled me and that I would save money. It is not going to save me money if I am trading my car in.