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Find a Location

Adam's Toyota Lee's Summit has 1 locations, listed below.

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    Business ProfileforAdam's Toyota Lee's Summit

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/14/1998

    Years in Business: 53

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Toyota New Vehicle Sales

    Pre-owned and Certified Pre-owned Vehicle Sales

    Full Service Department and Body Shop

    Parts Retail Sales

    Business Details

    Location of This Business
    501 NE Colbern Rd, Lees Summit, MO 64086-4718
    BBB File Opened:
    12/1/1970
    Years in Business:
    53
    Business Started:
    9/1/1970
    Business Started Locally:
    9/1/1970
    Business Incorporated:
    9/1/1970
    Accredited Since:
    7/14/1998
    Type of Entity:
    Corporation
    Business Management
    • Mr. E. Ray Adams, Owner
    • Mr. Scott Middleton, General Manager
    • Ms. Teresa Boehm, Controller
    • Mr. Scott Adams, Vice President
    Contact Information

    Principal

    • Mr. E. Ray Adams, Owner
    • Ms. Teresa Boehm, Controller
    Additional Contact Information

    Fax Numbers

    • (816) 875-2270
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/24/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was told conflicting information from ****, who initially did my first claim then when getting there and dropping my car off, I was only told via phone call days later that certain things were not going to be fixed and they had already cut the mirror off of my car so instead of even returning it to me, that was on me to figure out what I was going to do with it. It was never returned, so I just had to leave that location and go to a different Toyota to get it fixed the communication was awful. Not to mention I was disrespected when I went into the office, I didn’t raise his voice at me and talk to me very disrespectful manner over money that I gave the first representative that they claim they couldn’t find our they don’t know what was going on so I just paid, so I just wanted investigated to figure out what all took place because if they double charge me then someone pocket money don’t know what was going on but I feel like maybe that’s why the gentleman had an attitude.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    TM M

    1 star

    08/13/2022

    Before you take your car for repairs at Adams Toyota, think twice. Ask about their hidden fees; and please know you may have repair Adams' repair. No stars

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

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