BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Able Appliance Repair

Phone: (816) 453-8650 View Additional Phone Numbers 10125 N Brooklyn Ave, Kansas City, MO 64155

BBB Business Reviews may not be reproduced for sales or promotional purposes.


$9.95 SERVICE CALL FOR APPLIANCES AND $39.95 SERVICE CALL, FREE WITH REPAIR. 3 additional locations to serve customers: Independence (816) 254-5350, Johnson County (913) 648-8438, and Lees Summit (816) 554-0646.Liberty 816-415-3663 Blue springs 816-220-4737 Overland park 913-648-8438 Prairie village 913-381-2450 Olathe 913-764-2200

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Able Appliance Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Able Appliance Repair include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

42 Customer Reviews on Able Appliance Repair
Customer Experience Total Customer Reviews
Positive Experience 42
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 42

Additional Information

BBB file opened: January 01, 2000 Business started: 01/01/2000 in MO Business started locally: 01/01/2000 Business incorporated 11/01/2004 in MO
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Vicki Haynes, Owner Ms. Katie Haynes, Manager
Contact Information
Customer Contact: Ms. Katie Haynes, Manager
Principal: Ms. Vicki Haynes, Owner
Business Category


Products & Services

Able Appliance Repair sells the following brand(s): Admiral, Amana, Coldspot, Fisher & Paykell, Frigidair, General Electric, Jenn-Air, LG, JC Penny, Kenmore, Kitchenaid, Magic Chef, Maytag, Samsung, Sears, Wards, Whirlpool, White-Westinghouse and more.

Able Appliance Repair offers the following product(s): We don't sell anything,only service.

Method(s) of Payment
We accept cash, checks, and all major credit cards.
Alternate Business Names
Able Appliance LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.