BBB Accredited Business since

Classic Contracting, LLC

Phone: (855) 701-7663 Fax: (816) 525-9012 501 SE Douglas St, Lees Summit, MO 64063 http://www.roofsbyclassic.com View Additional Web Addresses


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Description

This company provides natural disaster restoration services. They specialize in roofing, siding and gutters for residential and commercial properties that have suffered damage from a natural disaster such as a wind or hail storm.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Classic Contracting, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Classic Contracting, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Classic Contracting, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 22, 2010 Business started: 08/01/2009 in MO Business started locally: 08/01/2009 Business incorporated 08/08/2009 in MO
Type of Entity

Limited Liability Company (LLC)

Business Management
Tim Fields, Owner
Contact Information
Principal: Tim Fields, Owner
Business Category

HOME IMPROVEMENTS ROOFING CONTRACTORS SIDING CONTRACTORS WATER DAMAGE RESTORATION FIRE & WATER DAMAGE RESTORATION GUTTERS & DOWNSPOUTS


Additional Locations

  • 501 SE Douglas St

    Lees Summit, MO 64063 (855) 701-7663

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

4/29/2015 Problems with Product/Service | Complaint Details Unavailable
6/19/2014 Guarantee/Warranty Issues | Complaint Details Unavailable
9/24/2013 Problems with Product/Service | Complaint Details Unavailable
6/18/2013 Problems with Product/Service