BBB Business Review
BBB Accredited Business since
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Pioneer Financial Services, Inc. is a wholly-owned subsidiary of MidCountry Financial Corporation, a Georgia corporation. Pioneer Financial Services with its wholly-owned subsidiaries, purchases consumer loans and retail installment contracts, on a worldwide basis, made exclusively to active-duty or career retired United States military personnel or United States Department of Defense employees.
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A BBB Accredited Business since
BBB has determined that Pioneer Financial Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Pioneer Financial Services, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 49 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||21|
|Total Closed Complaints||49|
Additional Complaint Information
Number of complaints filed against company within past 36 months is a nationwide total. Company is home based in Kansas City, Missouri with several branch locations nationwide.
Type of Entity
Business ManagementJoe Freeman, President Amanda Evans, Administrative Lead
FINANCIAL SERVICES FURNITURE-RETAIL LOANS COLLECTION AGENCIES CONSUMER FINANCE & LOAN COMPANIES