BBB Business Review

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This Business is not BBB accredited

Cornerstone Marketing LLC

Phone: (816) 714-3900 Fax: (816) 714-3950 View Additional Phone Numbers 1901 W 47th Pl Ste 310, Westwood, KS 66205 http://www.cornerstonedebit.com View Additional Web Addresses


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Description

This company offers prepaid debit cards nationwide and Puerto Rico.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cornerstone Marketing LLC include:

  • Length of time business has been operating
  • Response to 15 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

15 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 12
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cornerstone Marketing LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 23, 2010 Business started: 11/03/2006 Business started locally: 09/01/2009 Business incorporated: 11/03/2006 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Ted Dargan, President/CEO Linda Burtis, VP of Operations Chris Pickett, Legal
Contact Information
Customer Contact: Linda Burtis, VP of Operations
Principal: Ted Dargan, President/CEO
Business Category

FINANCIAL SERVICES PREPAID DEBIT/CREDIT CARDS

Products & Services

Cornerstone Marketing LLC has provided the following statement regarding their mPower Visa Prepaid Card program:

NOTICE OF ACCOUNT CLOSING. As of Monday, July 22, 2013 the mPower Visa Prepaid Card program has closed and is no longer available for use. Any remaining positive balances will be refunded to cardholders in good standing in accordance with the terms and conditions of the Cardholder Agreement the last week of July 2013. Refund checks will be mailed to the cardholder name and address on file. Value loads cannot be made through Western Union®, Green Dot®, Visa ReadyLink or MoneyGram® effective Monday, July 15, 2013. After this date, funds can no longer be loaded onto the Card. Direct deposit loads such as payroll, tax refunds or benefits proceeds will also end on Monday, July 15th, 2013. Cardholders receiving re-occurring direct deposit loads should make arrangements to stop any re-occurring loads from posting to the mPower account as soon as possible. Please note that any re-occurring loads initiated on or after July 15, 2013 will be rejected with a notification that the account is closed and returned to the originator. Please contact your employer or benefits provider to make alternate arrangements for your funds.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.