BBB Accredited Business since

Full Service Chimney

Phone: (913) 642-6171 Fax: (913) 871-4046 PO Box 10144, Olathe, KS 66051 http://www.fullservicechimney.com


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Description

Full Service Chimney provides chimney inspection, cleaning, repair and rebuilding services. Repairs include, but are not limited to:  chimney caps, dampers, flashing, brick/stone replacement or rebuilding, firebox repair or rebuilding, flue relining for fireplaces, water heaters and furnaces, smoke chamber repair/parging.  Additionally, Full Service Chimney works on water leak issues, smoking/back-drafting problems, and other performance problems.  Company states aesthetic changes can also be provided to both the exterior and interior of the chimney and fireplaces.  New installations of gas and wood inserts is another service provided by Full Service Chimney.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Full Service Chimney meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Full Service Chimney include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Full Service Chimney
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 23, 1991 Business started: 10/19/1987 in KS Business started locally: 10/19/1987 Business incorporated 02/01/1992 in KS
Type of Entity

Corporation

Business Management
Ms. Mary Jo Berry, Co Owner Mr. Robert Berry, Owner
Contact Information
Principal: Ms. Mary Jo Berry, Co Owner
Principal: Mr. Robert Berry, Owner
Business Category

CHIMNEY CLEANING CHIMNEY LINING MATERIALS CHIMNEYS-PREFABRICATED CHIMNEY BUILDERS & REPAIR

Method(s) of Payment
Cash, Check, Visa, MasterCard, American Express

Additional Locations

  • PO Box 10144

    Olathe, KS 66051 (913) 642-6171

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.