This business is not BBB accredited.Additional Locations
Phone: (816) 842-5510 Fax: (816) 842-7190 View Additional Phone Numbers 1401 Armour Rd, Kansas City, MO 64116
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Opportunities Unlimited does extensive mailings of contests where interested recipients are solicited to enter a contest by paying an entry fee. The subject explains that the games are not lotteries, but rather contests of skill. Each contest entered requires an entry fee. As the contest progresses, contestants may find they have become increasingly difficult to solve. Tiebreakers may be necessary to determine final winners. Entry fees cover the costs of operating the contests and paying the prize winners. The bureau has received occasional complaints from recipients of the mailing requesting to be removed from the subject's mailing list. To our knowledge, when these request have been made, the requests have been satisfied. We have no complaints that the prize monies have not been awarded. The subject has been directed by its legal counsel to clearly explain to recipients their mathematical chances of winning prizes in each contest. A brochure explaining the company's contests, including precautions against being misled, is sent as a part of the subject's mailings. The subject has been responsive to any requests for service in handling consumer complaints sent to them by the BBB.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Opportunities Unlimited Publications include:
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Opportunities Unlimited Publications include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 40 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||10|
|Total Closed Complaints||40|
Additional Complaint Information
Customers complain that they are under the impression that they have won money and need to fill out a form in order to receive their winnings, when, in fact, they are paying to enter the first round of a contest. Customers file complaints claiming that they have entered several contests thinking that they have won, only to find out they had not won money, but were entering several contests.
The company asks consumers to read the rules of the contests carefully. All the games have different names and if the game contestant enters a contest with a different name, he or she will have entered the first round of a new game.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMr. Joe Lawson, President
ADVERTISING-DIRECT MAIL CONTEST ARRANGING & JUDGING
Alternate Business NamesAward Processing Center CAP Capital Reserve II Cash Connection Contest America Publishers, Inc. International Award Payment Center NAAC North American Award Center OPP Opp Company
THIS LOCATION IS NOT BBB ACCREDITED
1401 Armour Rd
Kansas City, MO 64116 (816) 842-5510 (816) 842-4130 Directions
THIS LOCATION IS NOT BBB ACCREDITED
PO Box 219134
Kansas City, MO 64121
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Additional Phone Numbers
- (816) 842-4130(Phone)
- (816) 842-4559(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
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BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
|3/18/2016||Advertising/Sales Issues | Complaint Details Unavailable|
|11/27/2015||Problems with Product/Service | Complaint Details Unavailable|
|11/18/2015||Advertising/Sales Issues | Complaint Details Unavailable|
|10/28/2015||Advertising/Sales Issues | Complaint Details Unavailable|
|10/14/2015||Problems with Product/Service | Complaint Details Unavailable|
|10/1/2015||Billing/Collection Issues | Complaint Details Unavailable|
|7/29/2015||Advertising/Sales Issues | Complaint Details Unavailable|
|7/7/2015||Problems with Product/Service | Complaint Details Unavailable|
|7/7/2015||Advertising/Sales Issues | Complaint Details Unavailable|
|6/9/2015||Delivery Issues | Complaint Details Unavailable|
|4/4/2015||Problems with Product/Service | Complaint Details Unavailable|
|3/30/2015||Advertising/Sales Issues | Complaint Details Unavailable|
|3/14/2015||Delivery Issues | Complaint Details Unavailable|
|1/27/2015||Problems with Product/Service | Complaint Details Unavailable|
|12/10/2014||Problems with Product/Service|
|10/23/2014||Problems with Product/Service | Complaint Details Unavailable|
|10/22/2014||Problems with Product/Service | Complaint Details Unavailable|
|9/17/2014||Billing/Collection Issues | Complaint Details Unavailable|
|4/9/2014||Advertising/Sales Issues | Complaint Details Unavailable|
|3/25/2014||Problems with Product/Service | Complaint Details Unavailable|
|3/25/2014||Advertising/Sales Issues | Complaint Details Unavailable|
|10/11/2013||Advertising/Sales Issues | Complaint Details Unavailable|
Read Complaint Details
Complaint: This company sent me a fake check for the amount of $15,000.00. It is advertised as a contest of skill; asking you to answer a question and enclose a $9 check with your answer. I do not know how they got my information and would like for this company to be shut down.
Desired Settlement: I would like this company to be sued for all the money they toke from innocent people including myself. I want this company shut down so that this will not happen to anyone else.
Problems with Product/Service
Read Complaint Details
Complaint: This is our second reminder letter red flag alert not yet received 20,000.00. Bonus cash options re-issued: A Nelson , you previously offered $5,000.00 more bonus cash options and frankly, we are surprised. That you have not replied. If you fail to reply, you will forfeit your registration fee and your top score position playing for$15,000.00 .
Desired Settlement: Blue series x $20,000.00 prize payout guarantee to the winners.
|8/23/2013||Advertising/Sales Issues | Complaint Details Unavailable|
|8/14/2013||Advertising/Sales Issues | Complaint Details Unavailable|
|8/10/2013||Advertising/Sales Issues | Complaint Details Unavailable|
Read Complaint Details
Complaint: see Attached document
Desired Settlement: see Attached document
Dear Mrs. **** C/O ***** ******,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Customer Reviews Summary