BBB Business Review

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Consumer Complaints

This business is not BBB accredited.

Opportunities Unlimited Publications

(816) 842-5510

Customer Complaints Summary

36 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 19
Billing/Collection Issues 2
Delivery Issues 2
Guarantee/Warranty Issues 3
Problems with Product/Service 10
Total Closed Complaints 36

Additional Complaint Information

Customers complain that they are under the impression that they have won money and need to fill out a form in order to receive their winnings, when, in fact, they are paying to enter the first round of a contest. Customers file complaints claiming that they have entered several contests thinking that they have won, only to find out they had not won money, but were entering several contests.

The company asks consumers to read the rules of the contests carefully. All the games have different names and if the game contestant enters a contest with a different name, he or she will have entered the first round of a new game.



Industry Comparison | Chart

ADVERTISING-DIRECT MAIL , CONTEST ARRANGING & JUDGING

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.