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BBB Accredited Business since 02/18/2008
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A BBB Accredited Business since 02/18/2008
BBB has determined that Mort's Water Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Mort's Water Co.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Iowa Workforce Development
1000 E Grand Ave
Des Moines, IA50319-1020
BBB records show a license number of C091024 for this company, issued by Iowa Workforce Development. Their web address is http://www.iowaworkforce.org/. The expiration date of this license is 06/08/2014.Type: Contractor Registration
Check License Status: Click Here
Please note that governmental licensing information may not be current.
Type of Entity
Incorporated: October 1999, IA
Contact InformationPrincipal: Kent Morton (President)
Water Main Contractors, Pumps - Dealers, Plumbers, Septic Tanks & Systems Contractors & Dealers, Water Well Drilling & Service, Water Treatment Equipment,Service & Supplies
Products & Services
This company offers pumps and plumbing, backhoe and trenching work, well systems, sewer systems, and water conditioning systems.
Alternate Business NamesMort's Plumbing & Heating
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Des Moines, IA. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Mort's Water Co. is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Phone Numbers
- (800) 439-6678
BBB Complaint Process
BBB began including complaint response text in BBB Business Reviews on May 14, 2013.
BBB reports the complaint response text for all reportable complaints against a business that are received electronically.
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.