This Business is not BBB Accredited
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IBSN Inc is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered IBSN Inc's rating include:
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Factors that raised IBSN Inc's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Additional Complaint Information
This company has a pattern of complaints alleging inferior tax preparation services. Complainants report gross errors on their taxes, false promises of refunds, taxes prepared but never filed with the IRS and inability to contact the company once payment has been received. Often times the customer is unaware of a problem until they are contacted by the IRS regarding money they owe or taxes allegedly never filed.
The business has attempted to rectify their BBB rating on multiple occasions by answering unresolved or unanswered complaints; however, the company has continued to fall into the pattern of neglecting to work with the BBB on complaint issues.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on IBSN Inc
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: January 2002, IL
Contact InformationPrincipal: Ravishankar Vishnubhotla (Senior Vice President)Customer Contact: Laxmi Palaypu (Chief Knowledge Officer & CFO) Geetha Darbha (President/CEO)
Tax Return Preparation, Business Consultants, Financial Planning Consultants
Products & Services
This company offers; tax services, business incorporation, knowledge outsourcing, capital planning, management solutions for individuals, businesses and the self employed.