BBB Business Review

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This Business is not BBB Accredited

IBSN Inc

Phone: (563) 355-7991Fax: (800) 684-8797View Additional Phone Numbers3406 78th Street Ct, MolineIL 61265-8060 Send email to IBSN Inchttp://www.myibsn.com

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BBB Accreditation

IBSN Inc is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered IBSN Inc's rating include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Factors that raised IBSN Inc's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Complaint Information

This company has a pattern of complaints alleging inferior tax preparation services. Complainants report gross errors on their taxes, false promises of refunds, taxes prepared but never filed with the IRS and inability to contact the company once payment has been received. Often times the customer is unaware of a problem until they are contacted by the IRS regarding money they owe or taxes allegedly never filed.
The business has attempted to rectify their BBB rating on multiple occasions by answering unresolved or unanswered complaints; however, the company has continued to fall into the pattern of neglecting to work with the BBB on complaint issues.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on IBSN Inc

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 02/25/2009Business started: 01/01/2002
Type of Entity

Corporation

Incorporated: January 2002, IL

Contact Information
Principal: Ravishankar Vishnubhotla (Senior Vice President)Customer Contact: Laxmi Palaypu (Chief Knowledge Officer & CFO) Geetha Darbha (President/CEO)
Business Category

Tax Return Preparation, Business Consultants, Financial Planning Consultants

Products & Services

This company offers; tax services, business incorporation, knowledge outsourcing, capital planning, management solutions for individuals, businesses and the self employed.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.