This Business is not BBB Accredited
(515) 280-1000666 Walnut St Ste 1830, Des Moines, IA 50309-3911
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Dwolla is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Dwolla's rating include:
- 12 complaints filed against business
Factors that raised Dwolla's rating include:
- Length of time business has been operating.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||2|
|Problems with Product / Service||9|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Dwolla
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Charise Flynn (COO)Customer Contact: Ian Zimmerman Alex Hart (Director of Compliance and Risk)