BBB Business Review

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This Business is not BBB Accredited

Aspire Resources Inc

Find a Location

Phone: (855) 475-3335Fax: (515) 471-8196PO Box 65970, West Des MoinesIA 50265 Send email to Aspire Resources Inchttp://www.aspireresourcesinc.com

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BBB Accreditation

Aspire Resources Inc is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Aspire Resources Inc's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 33 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

33 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues27
Problems with Product / Service5
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 33

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Aspire Resources Inc

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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Aspire Resources Inc is a subsidiary of Iowa Student Loan and since April 2012 they service the direct student loans through the US Department of Education. The BBB maintains a separate report on Iowa Student Loan. You may click on the following link to take you to their Business Review: http://www.bbb.org/iowa/business-reviews/financing/iowa-student-loan-liquidity-corporation-in-west-des-moines-ia-17001291

BBB file opened: 06/22/2012Business started: 02/13/2001
Contact Information
Principal: Steve McCullough (President)Customer Contact: Jen Hempel (Compliance Manager)
Business Category

Loans


Customer Review Rating plus BBB Rating Summary

Aspire Resources Inc has received 3.7 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.