BBB Business Review

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BBB Accredited Business since 07/01/1974

Wellmark/Blue Cross Blue Shield of Iowa

Find a Location

Phone: (515) 376-4500Fax: (515) 376-5090View Additional Phone NumbersSta 5W623, 1331 Grand Ave, Des MoinesIA 50309-2565

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BBB Accreditation

A BBB Accredited Business since 07/01/1974

BBB has determined that Wellmark/Blue Cross Blue Shield of Iowa meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Wellmark/Blue Cross Blue Shield of Iowa's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 22 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

22 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues10
Problems with Product / Service11
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 22

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Wellmark/Blue Cross Blue Shield of Iowa

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 01/01/1954Business started: 01/01/1939
Type of Entity

Corporation

Incorporated: January 1939, IA

Business Management
Linda Buchanan (Executive Asst)
Contact Information
Principal: Cory Harris (SVP & General Counsel)Customer Contact: Traci McBee (Public Relations Manager)
Business Category

Insurance - Health

Products & Services

The company offers health insurance plans.

Alternate Business Names
Wellmark Blue Cross, Blue Cross Blue Shield
Industry Tips
Choosing Insurance

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.