BBB Accredited Business since 07/01/1974
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A BBB Accredited Business since 07/01/1974
BBB has determined that Wellmark/Blue Cross Blue Shield of Iowa meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Wellmark/Blue Cross Blue Shield of Iowa's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 22 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||10|
|Problems with Product / Service||11|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||22|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Wellmark/Blue Cross Blue Shield of Iowa
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: January 1939, IA
Business ManagementLinda Buchanan (Executive Asst)
Contact InformationPrincipal: Cory Harris (SVP & General Counsel)Customer Contact: Traci McBee (Public Relations Manager)
Insurance - Health
Products & Services
The company offers health insurance plans.