This Business is not BBB Accredited
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Colfax Inn is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Colfax Inn's rating include:
- 7 complaints filed against business
- Failure to respond to 7 complaints filed against business.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Problems with Product / Service||5|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||7|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning advertised prices not being honored, listed ammenities (specifically, the pool) not being available and generally unkempt or substandard conditions of the rooms.
On August 10, 2015, BBB contacted Colfax Inn to request our concerns as well as report any extenuating circumstances that may have affected the underlying cause for complaints. To date, the company has not responded.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Colfax Inn
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|