BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 11/03/2008
Aspen Aire Heating & Cooling Inc
Phone: (515) 257-8370Fax: (515) 963-13164218 SW 2nd Ct, Ankeny, IA 50023-4404 Send email to Aspen Aire Heating & Cooling Incwww.aspenaireinc.com
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BBB Accreditation
A BBB Accredited Business since 11/03/2008
BBB has determined that Aspen Aire Heating & Cooling Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Aspen Aire Heating & Cooling Inc's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Iowa Workforce Development1000 E Grand Ave
Des Moines, IA50319-1020
(515) 281-5736
http://www.iowaworkforce.org/
BBB records show a license number of C001478 for this company, issued by Iowa Workforce Development. Their web address is http://www.iowaworkforce.org/.
Type: Contractor RegistrationCheck License Status: Click Here
Please note that governmental licensing information may not be current.
Type of Entity
Corporation
Incorporated: February 2006, IA
Contact Information
Principal: Justin Gibson (President)Business Category
Heating & Air Conditioning, Radiant Heat Floor System, Air Purifying & Cleaning Systems & Equipment, Geothermal Heating & Cooling
Products & Services
This company offers HVAC, geothermal heating, in floor heating, plumbing and indoor air quality control services.
Industry Tips
Air Conditioning Service and MaintenanceDont Get Burned by Furnace Fraud
Heating Your Home
Safety Considerations When Using Kerosene Heaters
LocationsX
1 Locations
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4218 SW 2nd Ct
Ankeny, IA 50023-4404(515) 257-8370Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Des Moines, IA. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Aspen Aire Heating & Cooling Inc is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Heating & Air Conditioning
Air Conditioning Service and MaintenanceDont Get Burned by Furnace Fraud
Heating Your Home
Safety Considerations When Using Kerosene Heaters
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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