BBB Business Review

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BBB Accredited Business since 02/27/2006

Bix Basement Systems

Phone: (319) 372-3554Fax: (319) 372-38382140 330th Ave, Fort MadisonIA 52627-9783 Send email to Bix Basement Systems

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BBB Accreditation

A BBB Accredited Business since 02/27/2006

BBB has determined that Bix Basement Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Bix Basement Systems' rating include:

  • 5 complaints filed against business

Factors that raised Bix Basement Systems' rating include:

  • Length of time business has been operating.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Guarantee / Warranty Issues2
Problems with Product / Service2
Advertising / Sales Issues0
Delivery Issues0
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Bix Basement Systems

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2 Customer Reviews

Additional Information

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BBB file opened: 06/05/2002Business started: 01/01/1960New Owner Date: 12/29/2012
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Iowa Workforce Development
1000 E Grand Ave
Des Moines, IA50319-1020
(515) 281-5736
http://www.iowaworkforce.org/

BBB records show a license number of C119491 for this company, issued by Iowa Workforce Development. Their web address is http://www.iowaworkforce.org/.

Type: Contractor Registration

Check License Status: Click Here

Please note that governmental licensing information may not be current.

Type of Entity

Limited Liability Company

Business Management
Principal: Kevin Brown (Owner)
Contact Information
Sherri Yasenchok (Office Manager)
Business Category

Foundation Contractors, Stabilizers, Concrete Reinforcements, Waterproofing Contractors

Products & Services

This company offers foundation repair and water control using basement wall anchors and foundation piercing.

Alternate Business Names
Riverbend Holdings LLC
Industry Tips
Contracts

Customer Review Rating plus BBB Rating Summary

Bix Basement Systems has received 4.43 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.