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          Find a Location

          I H Mississippi Valley Credit Union has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileI H Mississippi Valley Credit Union

            Financial Services
            Multi Location Business
            BBB accredited business

            Contact Information

            2500 River Dr

            Moline, IL 61265-1670

            Visit Website
            (309) 793-6200

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            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/1/1988

            Years in Business: 89

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            I H Mississippi Valley Credit Union has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              2500 River Dr, Moline, IL 61265-1670
              BBB File Opened:
              5/6/1988
              Years in Business:
              89
              Business Started:
              10/15/1934
              Accredited Since:
              5/1/1988
              Alternate Business Name
              • IHMVCU
              Business Management
              • Brian Laufenberg, President/CEO
              • Kristen Gates, Risk Officer ERM
              Contact Information

              Principal

              • Brian Laufenberg, President/CEO
              Additional Contact Information

              Fax Numbers

              • (309) 793-6325
                Primary Fax

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to shop for financial services

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/17/2023

              Complaint Type:
              Product Issues
              Status:
              Resolved
              State Farm accidentally charged my checking account on the wrong day. August 15th which made my account negative. In return bouncing 4 bills. I have documented proof it was supposed to come out on the 20th. State Farm made a refund which will take five business days. IHMVCU returned 2 of the 4 courtesy fee payments not the other 2. Even though I had documentation showing State Farm failed to withdrawal on the correct date.
              Read More
              Read 5 More Complaints

              Customer Reviews

              10 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Marg V

              01/31/2024

              I have a car loan through this company. I will not have a car loan with them soon; I am refinancing it. My experience with IHMVCU has been a total debacle since my loan's inception in 2021. And now, digging through records for the refi, I find this company charged me TWICE--over $8,000--for insurance when the vehicle has had full coverage without a break in coverage since the day I bought the vehicle. They claim they sent me letters, but neither I nor my insurance company received any letters asking for proof of insurance (and my mail goes to a secure mailroom.) I wonder how many other customers they simply tack this fee on without the customers noticing, and the customers just keep paying on their loans? Sounds like a great way to skim money to me. If I could, I would give IHMVCU zero stars. How do they possibly have an A+ rating with BBB? Read these reviews.
              Read 9 More Customer Reviews

              Local BBB

              BBB serving Greater Iowa, Quad Cities, and Siouxland Region

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