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      Country
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          Find a Location

          WireOne has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • WireOne

              1425 Metro East Drive #102 Pleasant Hill, IA 50327

              BBB Accredited Business
            • WireOne

              5161 Maple Dr STE 3 Pleasant Hill, IA 50327-8454

              BBB Accredited Business

            Business ProfileforWireOne

            Electrician
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.58/5stars

            Average of 12 Customer Reviews

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/15/2016

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company offers electrical contractor services.

            Business Details

            This is a multi-location business.

            Find a Location

            WireOne has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • WireOne

                1425 Metro East Drive #102 Pleasant Hill, IA 50327

                BBB Accredited Business
              • WireOne

                5161 Maple Dr STE 3 Pleasant Hill, IA 50327-8454

                BBB Accredited Business
              BBB File Opened:
              12/5/2014
              Years in Business:
              14
              Business Started:
              1/1/2010
              Business Incorporated:
              3/10/2010
              Accredited Since:
              8/15/2016
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Wheeler Enterprises LLC
              Business Management
              • Amber Wheeler, Owner
              • Jacob Wheeler, Owner
              • Aisha Ewald, Office Manager
              Contact Information

              Principal

              • Aisha Ewald, Office Manager

              Customer Contact

              • Amber Wheeler, Owner
              Additional Contact Information

              Industry Tip

              BBB Tip: Hiring an electrician

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/31/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              In March 2023 Wireone started an electrical project with our deck contractor, Wireone made more than one visit, didn't seem to know how to coordinate with the deck contractor for necessary work. On the one visit the Wireone employee did a partial job at the wall outlet in the dining area, did a poor job of installation, made a larger hole than necessary and the response was get a bigger plate, tracked spackling on the kitchen floor, on the new deck floor boards, never cleaned up. Today the stain from his foot marks are on the deck floor boards. I have called the company numerous times with an assurance that the manager or someone would call, no callback as of today. I sent a registered letter 9/26/2023 that was kept at that mailing location until 10/15/2023 and then returned as unclaimed. I verified the mailing address with the office prior to sending the registered letter. The letter was returned after I made another phone call to the office asking for an update. I again verified the mailing address and was given the same address. This is a new deck addition with stained floor boards. On March 23, 2023 I gave the Wireone employee an additional $544.63 to complete the electrical work because he needed that in order to complete the job. This was in addition to what the deck contractor was paying Wireone. Wireone has totally ignored my concerns and complaints.
              Read More

              Customer Reviews

              12 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Matt R

              1 star

              02/27/2024

              I had Wire One come out on two occasions to provide quotes for two separate jobs. On both occasions the employees were kind and courteous. Once we were done going over what the jobs were they spent 30 minutes on their iPad working up the quote. Mind you they charge for quotes unlike any other contractor Ive used. They provide three quotes and waste your time explaining the first two which are always way over what you asked them to do. Of course these first two options are extremely expensive. After they finally get to quoting you what you asked them to do in the first place they always do a hard ask for the sale which is fine. The problem is their bids are always twice if not three times as expensive as their local competitors. When you ask them why they are so expensive they say the same lines every time their employees are professional, licensed, insured, and uniformed electricians they insinuate that no other electricians in the area are licensed, insured, and professional. The cheapest quote I received from them was over double what two other local electricians quoted. Oh, and the other guys quotes were free. I would stay away from this company!

              WireOne Response

              03/27/2024

              It is true that we often see a discrepency in our rates and others in our community.  But, we have not found that to be true of companies that compare to us in licensing, professionalism, and having Technicans who are drug tested.  I am sure you will find the price point you are looking for and I do hope you receive safe expertise.  Thank you for sharing your experience.  

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