This Business is not BBB Accredited
DHCU Community Credit Union
Phone: (309) 796-7500Fax: (309) 796-7645View Additional Phone Numbers1900 52nd Ave, Moline, IL 61265-6380
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DHCU Community Credit Union is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised DHCU Community Credit Union's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on DHCU Community Credit Union
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Complaint Breakdown by ResolutionAbout Complaint Details
|01/05/2015||Problems with Product / Service | Read Complaint Details|
|09/17/2012||Billing / Collection Issues|
|07/23/2012||Problems with Product / Service|
Type of Entity
Incorporated: January 1936, IL
Contact InformationPrincipal: Matt McCombs (President)Customer Contact: Larry Morine (Asset Recovery Manager) Charlie Kilburg (Mortgage Mgr) Steve Kratzberg (Chairman of the Board)
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
Map & Directions
Map & Directions
Address for DHCU Community Credit Union
1900 52nd Ave
Moline, IL 61265-6380