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BBB Accredited Business since 12/03/2012
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A BBB Accredited Business since 12/03/2012
BBB has determined that LOF-Xpress Oil Change meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||9|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on LOF-Xpress Oil Change
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Incorporated: September 1991, IA
Contact InformationPrincipal: Ted Sage (Owner)Customer Contact: Ben Sage (Manager) Ken Foglesong (Manager)
Auto Repair & Service, Auto Services - Oil & Lube
Products & Services
Xpress Oil Change (3-5 Minutes Drive-thru Oil Change), Full Service Oil Change (12pt. Check & Fill PLUS Oil Change), Tire Rotations, Light Bulb Repl, Wiper Blade Repl, A/C Recharge Svc, Transmission Fluid Svc, Serpentine Belt Repl, Radiator Purge Svc
Hours of OperationMon: 06:00 AM to 08:00 PMTue: 06:00 AM to 08:00 PMWed: 06:00 AM to 08:00 PMThu: 06:00 AM to 08:00 PMFri: 06:00 AM to 08:00 PMSat: 08:00 AM to 05:00 PMSun: 09:00 AM to 04:00 PM
Ames, Story County & Des Moines
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview