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Find a Location

Cassill Motors has 1 locations, listed below.

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    Business ProfileforCassill Motors

    Used Car Dealers

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2939 16th Ave SW, Cedar Rapids, IA 52404
    BBB File Opened:
    7/28/1999
    Years in Business:
    51
    Business Started:
    6/1/1972
    Type of Entity:
    Corporation
    Business Management
    • Roger Cassill, Owner
    • Jay Cassill, Vice President
    • Craig Ross, Controller
    Contact Information

    Principal

    • Roger Cassill, Owner

    Customer Contact

    • Roger Cassill, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/23/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Heather P

    1 star

    12/15/2023

    Lying isn't good business......Just completed my second purchase with cassill motors and on my first buying experience I was enchanted by the quality of the vehicle, the attention to customer needs, and of course the service is amazing. I also love that some of the crew are willing to go out on a limb for people even if they aren't a customer (thanks) This second time around was not as fabulous. Unfortunately the sales team failed to provide a positive experience. I was blatantly lied to about the fair book value of the vehicle (although im aware I shouldn't have trusted it and dont my own research) I was also told a false story about the vehicles history which Is funny because I have a degree in counseling and have been formally trained to be a bs detecter. I fell for it because with my prior purchase they earned my trust. its gone now they overcharged me by a sizable amount, tried to blow smoke uo my **** about why they did it (WORK DONE BY ANOTHER COMPANY YEARS AGO) and then to top the cake the car has began having mechanical issues two days after purchase,. praying I didn't toss $21000 completely down the toilet.

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