This Business is not BBB Accredited
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Summit Filtration Systems is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
This company is falsely using an old BBB logo on their Bill of Sale Receipt after repeated requests to remove it. Summit Filtration Systems is not a member of the Better Business Bureau and such usage constitutes trademark infringement.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Summit Filtration Systems' rating include:
- 8 complaints filed against business
- Failure to respond to 2 complaints filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Problems with Product / Service||2|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||8|
Additional Complaint Information
Customer complaints allege that initial contact with themselves and the company begins when they receive a card in the mail telling them that they won a prize. In order to claim the prize, the consumer must schedule an appointment for a company representative to come to the consumer's home. At this point, the consumer learns that the company is trying to sell a vacuum and/or air purifier.
Complaints also allege high pressure sales tactics that targets the elderly. The vacuum cleaners cost up to $2,500 and the consumer is asked to give the company their old vacuum.
The BBB has contacted Summit Filtration regarding these complaint allegations and as to date, we have not received a response.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Summit Filtration Systems
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|