The Federal Trade Commission is mailing refund checks totaling nearly $20 million to more than 617,000 T-Mobile customers who had third-party charges added to their mobile bills. These refunds are the result of a 2014 settlement with T-Mobile which also involved all 50 states and the District of Columbia, as well as the Federal Communications Commission.
Consumers that have already applied for and received a refund from T-Mobile will not receive any additional refund. These payments are for consumers that did not receive payments under the initial order. The average check amount is $32. Recipients should deposit or cash checks within 60 days.
The FTC never requires people to pay money or provide account information to cash refund checks. If you have questions about the case, contact the FTC’s refund administrator at 1-844-746-4695.
To learn more about the FTC’s refund program, click HERE.
About BBB® Serving Central Indiana
ABOUT BBB: For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2015, people turned to BBB more than 172 million times for BBB Business Reviews on more than 5.3 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org. The Council of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada and Mexico, as well as home to its national and international programs on dispute resolution, advertising review, and industry self-regulation. BBB Serving Central Indiana was founded in 1916 and serves 46 counties in Central Indiana.