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Central Indiana
BBB Warns: Don’t Fall for Bogus March Madness Tickets
March 27, 2014

March 27, 2014

Contact: Tiffany Whisner
Coles Marketing Communications

Indianapolis, Ind. – Our city is hosting three games for the NCAA Tournament this weekend, and BBB® serving Central Indiana encourages basketball fans to be informed before purchasing tickets or merchandise to support their favorite teams. You don’t want to spend money on a ticket that won’t get you into the game.

“Having the NCAA Midwest Regional in Indianapolis is great for the city,” said Tim Maniscalo, president and CEO of BBB serving Central Indiana. “Unfortunately, there are some people who will take advantage of this situation by selling fake tickets.”

When buying tickets, be on the lookout for deals with extreme ticket discounts that are most likely too good to be true. Major sporting events provide the ultimate opportunity for scammers to target avid and desperate fans who want tickets to the game, which become even more expensive and scarce than usual.

BBB serving Central Indiana offers these tips for purchasing your tickets:

  • When buying tickets and merchandise, buy from trusted sources such as or the official team website for merchandise.
  • If you are purchasing the tickets outside of the event venue, realize there are usually no refunds or guarantees. The City of Indianapolis and Marion County website states those selling tickets must have a ticket broker license from the Department of Code Enforcement if they are selling tickets on the day of the event within a one-mile radius of the event venue for more than 15% face market value.
  • If you are buying online, do as much research as you can before you purchase to see if there are refunds or guarantees and if there is protection if the tickets are fake. Use the BBB website,, to look at business reviews. Also, use websites that are secure by looking for the padlock and ‘https’ in the address bar.
  • Never wire money or pay with a cashier’s check. It is much harder to get your money back when using these options. When possible, always use a credit card. This option can help you obtain a refund if the offer is fake or if the item is never received.

Start with someone you can trust, visit To find trustworthy businesses, visit

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BBB's mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models and denouncing substandard marketplace behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization's high standards of ethical business behavior. BBB is the preeminent resource to turn to for objective, unbiased information on businesses and charities. Contact BBB serving Central Indiana at 866-indybbb or visit