BBB Business Review
This Business is not BBB accredited
Cool Breeze Construction, LLC
Phone: (317) 362-0143 Fax: (317) 362-0689 View Additional Phone Numbers 1331 Sadlier Circle West Drive, Indianapolis, IN 46239
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On 9/16/2014 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 6A. Promptly respond to all complaints forwarded by BBB by:
- Resolving the complaint directly with the complainant and notifying BBB, or
- Providing BBB with a response that BBB determines:
- is professional,
- addresses all of the issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Cool Breeze Construction, LLC include:
- Failure to respond to 6 complaint(s) filed against business
- 3 complaint(s) filed against business that were not resolved
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Cool Breeze Construction, LLC include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||13|
|Total Closed Complaints||13|
Additional Complaint Information
Better Business Bureau Serving Central Indiana's files indicate that this business has a pattern of complaints concerning consumer's alleging the company has not completed the contractual agreement and consumer's also allege the company will not return consumer's phone calls. BBB sent letter by certified mail. Company's certified letter was delivered but company has yet to respond to BBB for a resolution of pattern of complaint.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Marion County-Department of Code Enforcement
1200 S Madison Avenue, Indianapolis IN 46225
Phone Number: (317) 327-1291
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Tim Miller, Owner/Managing Member
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