Text Sizesmall medium large


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Unique Home Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Find a Location


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Unique Home Solutions include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 14 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 8
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

18 Customer Reviews on Unique Home Solutions
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 16
Total Customer Reviews 18

Additional Information

BBB file opened: April 19, 1993 Business started: 08/19/1983 in IN Business started locally: 10/01/1986 Business incorporated 04/19/1993 in IN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Marion County-Department of Code Enforcement
1200 S Madison Avenue, Indianapolis IN 46225
http://www.indy.gov/eGov/City/DCE/Pages/home.aspx
Phone Number: (317) 327-1291

Type of Entity

Corporation

Business Management
Mr. Bob Dillon, President Ms. Tracy Ammon, Office Manager Mr. Bill Stevens, Vice-President
Contact Information
Customer Contact: Ms. Tracy Ammon, Office Manager
Principal: Mr. Bob Dillon, President
Related Businesses
Unique Home Solutions Lone Wolf Tae Kwon Do
Business Category

Windows & Doors - Installation & Service Basement Waterproofing KITCHEN & BATH-DESIGN & REMODELING Gutters & Downspouts HOME IMPROVEMENTS Roofing Contractors Siding Contractors WHEEL CHAIR LIFTS & RAMPS DISABLED ACCESSIBILITY CONTRACTORS BATHROOM REMODELING Windows - Installation & Service HANDYMAN SERVICES DOORS WINDOWS CABINET REFACING Finish Carpentry Contractors (NAICS: 238350)

Alternate Business Names
Unique Window & Door Unique Window & Door of North Central Indiana
Industry Tips
Contractors - General Info Contracts Licensing/Registration-Contractors
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.