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Find a Location

Resort Condominiums International, Inc. has 1 locations, listed below.

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    Business ProfileforResort Condominiums International, Inc.

    Vacation Rentals
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    94 complaints closed in last 3 years

    23 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/19/1975

    Years in Business: 51

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 2099, Carmel, IN 46082-2099
    BBB File Opened:
    7/18/1997
    Years in Business:
    51
    Business Started:
    1/1/1973
    Business Incorporated:
    7/14/1997
    Accredited Since:
    12/19/1975
    Type of Entity:
    Corporation
    Alternate Business Name
    • RCI, LLC
    • Armed Forces Vacation Club
    • Endless Vacation Travel
    Business Management
    • Ms. Courtney Honeycutt, Resort Operations Manager
    Contact Information

    Customer Contact

    • Ms. Courtney Honeycutt, Resort Operations Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    94 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    RCI canceled my subscription and took my points away. I did not receive a bill or any communication about being delinquent. They had my phone number and physical address, yet never sent a bill. I'm 83 years old.I feel that I was cheated out of points for scheduling vacations for my family. I wonder how many other elderly folks they have done this to? I paid a reinstatement fee but, I can't book a vacation because they have stolen my points. I feel RCI should have sent a bill in the mail or called to notify me that the bill was due. This just doesn't seem legal to take advantage of people. I've tried to have them rectify this matter but, my complaints go unanswered. The BBB my not be able to help me but, perhaps you can help others with these type of issues. I think they are preying on the elderly folks!
    Read More

    Customer Reviews

    36 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Duane C

    1 star

    04/05/2024

    If I could leave a negative star rating, I would. This is a very corrupt organization that lies to steal your money.This company has their sales people (representatives) give very misleading information to get people to pay money on services they cannot use. I tried to get it resolved and they basically said that the tens of thousands of dollars I paid them to go on vacation was no longer mine and my trip I paid for was canceled. no refunds no customer service no resolution.I have been with this company for almost 10 years and only used them a hand full of times because you have to reserve a year out on many of their timeshares or go to places that no one wants to go to. My job is hard to plan that far out. So, it has not worked out for many trips I have tried to schedule through them. they do not care that you have a horrible experience with them as long as they get their money. I will be contacting my lawyer to get my money back..... don't trust them.

    Local BBB

    BBB Serving Central Indiana

    BBB Reports On

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