BBB Business Review

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Resort Condominiums International, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

107 complaints closed with BBB in last 3 years | 42 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 25
Billing/Collection Issues 16
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 62
Total Closed Complaints 107

Customer Reviews Summary Read customer reviews

10 Customer Reviews on Resort Condominiums International, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 10
Total Customer Reviews 10

Additional Information

BBB file opened: July 18, 1997 Business started: 01/19/1973 Business incorporated 07/18/1997 in IN
Type of Entity


Business Management
Mr. Lyndon Marquez, Lead Attorney Ms. Rita Coviello, Legal Counsel Ms. Debbie Routte, V P
Contact Information
Customer Contact: Ms. Rita Coviello, Legal Counsel
Principal: Mr. Lyndon Marquez, Lead Attorney
Business Category


Alternate Business Names
Endless Vacation Travel R C I
Additional Information

The nature is business is listed as reciprocal membership association allowing members to use on a reciprocal basis, various living quarters and facilities in R C I member resorts. All resort information contained within R C I publications has been obtained from the respective resorts. The company has stated that R C I is not responsible for errors since the information is supplied by the various resorts. Consumers should thoroughly read and understand the "Terms and Conditions of Membership" before signing.

Industry Tips

Customer Review Rating plus BBB Rating Summary

Resort Condominiums International, Inc. has received 3.68 out of 5 stars based on 10 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.