BBB Business Review

Text Sizesmall medium large

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Electronic Toilet Seat Bidets, Infrared Home Saunas, Massage Chairs, Neon Clocks, Exercise Equipment, Outdoor Patio Furniture, Spas and Hot Tubs, Above Ground Pools and Pool Accessories, Tanning Beds, Outdoor Weather Proof Flat Screen TV's, Autoclaves, Ultrasonic Cleaners, Steam Saunas, Wood Burning Stoves, Steam Showers, Whirlpool Jetted Bathtubs and Showers, Electric Fireplaces, Game Tables, Log Splitters, Outdoor Party Tents, Restaurant Equipment, Bathtubs, Veratex Comforters and Duvets

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Decorate With Daria meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Decorate With Daria include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 4
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Decorate With Daria
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 28, 2010 Business started: 04/01/2001 in IN Business incorporated 02/05/2008 in NV
Type of Entity


Business Management
Ms. Daria Novak, President Mr. Donald Novak
Contact Information
Principal: Ms. Daria Novak, President
Principal: Mr. Donald Novak
Business Category


Products & Services

Decorate With Daria sells the following brand(s): Bio Bidet, BlueWave Pool, Brondell, ClearLight Sauna, Coco Bidet, Crystal Sauna, DreamMaker Spas, Durasport Spa, Hayward Pool Products, HeatWave Sauna, Lifetime Bath, Neon Clock USA, Osaki Massage Chairs, Strong Spa, Sun Life Saunas, SunBrite TV, TeleDynamics, Veratex, WellProma Prosun Tanning Beds, WellProma Tanning Beds

Decorate With Daria offers the following product(s): Above Ground Pools , Autoclaves, Bathtubs, Comforters and Duvets, Electric Fireplaces, Electronic Toilet Seat Bidets, Exercise Equipment, Game Tables, Hot Tubs , Infrared Home Saunas, Log Splitters, Massage Chairs, Neon Clocks, Outdoor Party Tents, Outdoor Patio Furniture , Outdoor Pool Accessories, Outdoor Weather Proof Flat Screen TV's, Restaurant Equipment, Showers, Spas, Steam Saunas, Steam Showers , Tanning Beds, Ultrasonic Cleaners, Whirlpool Jetted Bathtubs, Wood Burning Stoves

Method(s) of Payment
Amex, Visa, Master Card, Discover, PayPal
Refund and Exchange Policy
WARRANTY - All items (except bedding items) will have a manufacturers warranty policy and return/repair instructions to that manufacturer/distributor.  All warranty issues and customer service must be directed to such manufacturer/distributor by the customer.  Decorate With Daria is not responsible for such warranty/customer service issues and shall be held harmless in all cases.   Decorate With Daria, Inc. is an independent outside sales agent and as such does not service any warranties and is not responsible for the customer service of any warranted item.  However, we will provide you with the contact information of the manufacturer and warranty procedure and assist you with the warranty process whenever needed.  Most items if used for commercial purposes shall void the warranty, please read the items warranty for any exceptions.
The buyer is 100% responsible for contacting the Manufacturer/Distributor of the purchased item for any and all repair work, parts or replacement.  All return shipping costs may also be the sole responsibility of the buyer.
All returns to the Manufacturer/Distributor must have a Return Authorization Number, which will be emailed to you along with the return instructions from that Manufacturer/Distributor.  There may be a 15% to 25% RESTOCKING FEE on some returned items.  Restock fees are determined by the items vendor.  Return shipping and return shipping cost is the buyers responsibility and we must have a tracking #.
All items approved for return by the Manufacturer/Distributor for cash refund MUST BE returned in new, un-used and re-sellable condition in the original boxes and packing material with all product instructions and parts within 30 Days of receipt of said item.  


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.