BBB Business Review

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This business is not BBB accredited.

N-Depth Fire Graphics

Phone: (317) 710-8050 417 School Street, Greenfield, IN 46140 http://n-depthfiregraphics.mysimplestore.com/ ! There is an alert on N-Depth Fire Graphics !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for N-Depth Fire Graphics include:

  • 26 complaint(s) filed against business
  • Failure to respond to 13 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Factors that raised the rating for N-Depth Fire Graphics include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

26 complaints closed with BBB in last 3 years | 20 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 18
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 26

Additional Complaint Information

BBB files indicated this company has a pattern of complaints. The pattern of complaint pertains to delivery issues. Specifically, consumers allege the company does not deliver products within the stated delivery time (generally 4-6 weeks). Consumers also allege the company is difficult to reach via phone and email. BBB requested the company voluntarily cooperate with BBB to eliminate the pattern of complaint. BBB is awaiting a response. 

Customer Reviews Summary Read customer reviews

5 Customer Reviews on N-Depth Fire Graphics
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 5

Additional Information

BBB file opened: September 29, 2011 Business started: 08/01/2011 in IN Business incorporated 07/21/2011 in IN
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jeremy Brown, Owner
Contact Information
Principal: Mr. Jeremy Brown, Owner
Business Category

SCREEN PRINTING


Customer Review Rating plus BBB Rating Summary

N-Depth Fire Graphics has received 2.06 out of 5 stars based on 5 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.