BBB Business Review
This Business is not BBB accredited
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On 3/24/2014 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 1D. Be free of an unsatisfactory rating and maintain at least a B rating at the accrediting BBB and the BBB where it is headquartered, if different.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for ITT Educational Services, Inc. include:
- 115 complaint(s) filed against business
- Failure to respond to 1 complaint(s) filed against business
- 4 complaint(s) filed against business that were not resolved
Factors that raised the rating for ITT Educational Services, Inc. include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||70|
|Total Closed Complaints||115|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Jeff Georgeson, Director Ms. Nicole Elam, Vice President, Government Relations and External Affairs
Related BusinessesITT Educational Services, Inc. ITT Online Programs
SCHOOLS-ACAD-COLLEGES & UNV.